Quality of our products is backed by our 100% money-back guarantee.

If you are not satisfied with our product please return it to address listed below during 15 day period starting on the date of delivery. All returned items must be in original condition. Shipping, insurance, credit card processing costs or Paypal fees are non-refundable. There is no restocking fee. Please send us an email indicating the reason for your return. We ask this only to improve our customer support.

All refunds are made via the same method as payment received.

US address for returned items:
Madagascargemstones.com Returns
748 47th Avenue
San Francisco, CA 94121
USA

Madagascar address:
Madagascargemstones.com Returns
Immeuble Fiaro
Ampefiloha
Antananarivo 101,
Madagascar

Email: sales@madagascargemstones.com